Shipping & Delivery
Jeans Gems Wholesale
Shipping & Delivery
Door-to-door wholesale delivery with duties and paperwork handled — for the denim store today, and the Personal Sourcing Service's consolidated EU boxes.
Store orders
Where we deliver & what it costs
UK Mainland
5–10 working days
Orders up to £300£49.00
£300 – £500£29.00
Orders over £500£39.90
Duties & import feesNone — we cover them
Some items ship from our EU warehouse — allow an extra 5–7 days for customs clearance. UK VAT is charged at checkout.
NI & Channel Islands
5–10 working days
Orders up to £300£49.00
£300 – £500£29.00
Orders over £500£39.90
Same rates and service as UK mainland — duties handled by us. Guernsey and the Isle of Man aren't served at checkout — email us for a quote.
European Union
3–5 working days
Orders up to £300£19.00
£300 – £700£14.99
Over £700£29.00
No customs duties within the EU. Zero-rated with a valid EU VAT number on your account (or email us — refunds up to 7 working days). Without one, VAT is charged at checkout.
Worldwide
USA · Canada · Australia & more
USA — orders up to £500£70.00
USA — orders over £500£120.00
Canada · Australia · rest of worldCustom quote
USA rates are shown automatically at checkout at any order value. For Canada, Australia and all other destinations, email jeansgemswholesale@gmail.com with your location and order value — we confirm the best rate before processing. Prices exclude local duties/taxes (your responsibility). Typical duty-free thresholds: USA up to US$800, Australia up to A$1,000. If duties aren't paid and a parcel returns, outbound + return shipping are deducted and a 10% restocking fee applies.
Personal Sourcing Service
One box. One flat fee. Every border handled.
Supplier trade price plus one transparent sourcing fee — no hidden product markup.
Flat £45 per consolidated box
Up to 25kg per box — not per product, not per supplier.
Multi-supplier consolidation
Order from several suppliers; we collect, combine and ship as one wherever possible.
5–7 working days
Typical door-to-door time; we keep you posted on any delay.
Customs done for you
No EORI, no declarations — duty is calculated automatically at checkout (illustrative: 12% of goods plus shipping).
The fuller the box, the cheaper each item lands
Prices quoted exclude recoverable UK VAT — every order receives a UK VAT invoice, and VAT-registered businesses may normally reclaim it as input tax. Full sourcing & membership details are on the membership page FAQ.
Your own courier?
No problem — standard shipping is charged at checkout and refunded once your shipment is confirmed. Contact us after ordering: jeansgemswholesale@gmail.com or WhatsApp +44 7885 475830.
Please note
Delivery times are estimates and can be affected by customs, weather or courier delays — orders aren't cancelled due to delays. Parcel not arrived? Wait 48–72 hours, then contact us. Delivery claims open 15 working days after the expected date; approved claims receive a refund or replacement.
For the complete legal wording, see the Shipping Policy — and for sourcing service terms, the Membership Terms.